| 挂号满意度 | 收费满意度 | ||||||
| 月份 | 回复数 | 好评数 | 好评率 | 月份 | 回复数 | 好评数 | 好评率 |
| 1 | 38 | 36 | 94.74% | 1 | 29 | 29 | 100% |
| 2 | 46 | 43 | 93.48% | 2 | 43 | 42 | 97.67% |
| 3 | 35 | 35 | 100% | 3 | 65 | 61 | 93.85% |
| 4 | 58 | 57 | 98.28% | 4 | 50 | 44 | 88% |
| 5 | 44 | 44 | 100% | 5 | 43 | 39 | 90.70% |
| 6 | 31 | 31 | 100% | 6 | 48 | 45 | 93.75% |
| 7 | 68 | 66 | 97.06% | 7 | 58 | 54 | 93.10% |
| 8 | 53 | 50 | 94.35% | 8 | 34 | 32 | 94.12% |
| 9 | 22 | 21 | 95.45% | 9 | 27 | 27 | 100% |
| 10 | 31 | 30 | 96.77% | 10 | 28 | 27 | 96.43% |
| 11 | 3 | 2 | 66.67% | 11 | 9 | 9 | 100% |
| 12 | 21 | 21 | 100% | 12 | 16 | 16 | 100% |